Purchase Order Workflow in eCommerce

Inventory management is an essential part of any eCommerce business, and the process of purchase order workflow is an important part of it. With our eCommerce plan, you can simply create and manage purchase orders directly from your account. This will let you add suppliers, create purchase orders, and receive them, keeping your inventory very updated and the supply chain in motion.

In this article, we will discuss:

Adding a Supplier

Adding a supplier is the first step in working on a purchase order. Once you have added your supplier, you can create a purchase order for your products.

  1. Log in to https://www.web.com/my-account/login
  2. Select Websites in your Account Manager and click Launch for the plan you need to manage.

  3. Inside the eCommerce dashboard, navigate to the Store button on the left navigation menu:

    eCommerce Dashboard Store

  4. Once the drop-down menu shows, select Settings:

    Store Settings

  5. Find the Suppliers card and then click Manage:

    Suppliers Manage Button

  6. In the Suppliers section, click Create Supplier at the top right corner:

    Create Supplier Button

  7. Enter the Supplier’s name in the pop-up window, then click Next:

    Add New Supplier

  8. Provide all the supplier details and hit Save in the top right corner of the page:

    Supplier Details Save Button

Important: The primary address and contact information will be utilized to create orders for your eCommerce account. Make sure that the information you will be adding is correct.

Creating a Purchase Order

After adding a Supplier to your eCommerce account, you can now create a purchase order to add supply to your inventory. To create a purchase order, follow the instructions below:

  1. Click Store on the left navigation menu, then select Purchase Orders:

    Store Purchase Orders

  2. Inside the Purchase Orders page, click Create Purchase Order, which is located at the top right-hand corner:

    Create Purchase Order Button

  3. Select the correct information from the Supplier and Receiving Warehouse drop-down menus, then click Next:

    Create Purchase Order Page

  4. In the Add Products to Purchase Order page, put the quantity of the items you want to reorder from your supplier. Make sure to click the checkmark icon:

    Checkmark Icon

  5. Click Continue to proceed.

    • Review the Purchase Order Summary (Status, Supplier, Created Date, and Purchase Order #.)

      Purchase Order Summary

Important: Your purchase order status will change once it has been submitted.

    • You can add more items under the Items section. If you wish to view or remove a product, click the vertical ellipsis icon under the Actions column and select remove:

      Items Page

    • Taxes & Total can also be modified under the Items sections:

      Taxes & Total Page

6. Review and confirm the Supplier Ship & Bill To information. An option to edit is available if needed:

Ship & Bill To Page

  1. To Submit and Print the Purchase Order information, click the drop-down menu located in the upper right corner of the page. The information will also be sent to the supplier:

Submit & Print Option

Receiving a Purchase Order

You will need to receive the Purchase order once you have submitted it to the supplier. The quantity of the products in your eCommerce dashboard will also be updated.

  1. Click Store on the left navigation menu, then select Purchase Orders:

    Store Purchase Orders

  2. Select any of the Purchase orders you want to review and click the vertical ellipsis to see more details:

    Vertical Ellipsis More Details

  3. Confirm the items listed and hit the “how many received” field. Make sure to type the number of products received.
Important: If you only received a portion of the total number of products ordered, you can enter only the number of items received. The purchase order will be tagged as Partially Received, and you can keep updating the number of items.

4. After entering the number, click the Save Changes button.

Review

Overall, with the eCommerce platform at Web.com, you are sure to manage your purchase orders effectively and enjoy a smooth flow of the supply chain. You will be able to maintain the right levels of inventory and streamline your ordering process while ensuring that you have the best relationship with your suppliers, thereby improving operational efficiency and contributing toward a dependable and gratifying customer experience.