How to Add a Supplier to Your eCommerce Store

Out-of-stock conditions highly affect customer loyalty and satisfaction. Being in the eCommerce industry, you have several competitors who can easily snatch your customers who are looking for an out-of-stock product in your online store. As the market becomes saturated, you must work closely with suppliers to source and find better options for raw materials and ramp up production. This guide will walk you through how to add a supplier to your eCommerce store, keeping your inventory up to date and your customers satisfied.

Once a supplier is created and associated with the products, you can create a purchase order and send it to the supplier. You will need to receive the purchase order, then we will sync those changes wherever the product is sold. Please see Purchase Order Workflow.

How to Add a Supplier

Follow the steps below to add suppliers in eCommerce.

1. Log in to your account via https://www.web.com/my-account/login.
2. In your Account Manager, click Websites on the left side of the page:

• If you have an eCommerce plan, click Launch next to the eCommerce product you want to manage.

Please Note: If you have one eCommerce product, you will be directly routed to your eCommerce dashboard.

• If you have a Website plan, click Launch Website Builder.

3. Click Store on the left navigation menu, then select Settings:

4. Click the Manage button on the Suppliers card:

5. Click Add New or the Create Supplier button:

6. Enter the supplier‘s name in the pop-up window, then click Next:

7. Enter the supplier’s address and contact information. You can also add internal notes about the supplier:

8. Click Save.

The supplier has been added successfully to your account.

You can also add a supplier when adding a product. See Adding a Product.

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By learning the process of how to add a supplier to your eCommerce store, you are taking steps to ensuring a consistent product flow that helps your online store thrive.